Communication Happens on the Listener’s Terms

Communication and Listener's Interpretation - Communication effectiveness often depends on the listener's perspective, subject to their biases and preconceptions. - Rarely does the listener fully comprehend the intended message as conceived by the speaker.

Challenges and Control in Communication - Speakers have limited control over what listeners understand, despite efforts to convey a clear message. - Adjusting communication strategies based on how others prefer to be treated can increase the effectiveness of the message conveyed.