Written Communication: How to Evaluate Someone When You Can’t Meet in Person

Evaluating Written Communication Styles

  • Diversity in Writing Styles: Different personality types (or colors) display distinct writing styles. Extroverted individuals tend to write as they speak—directly and spontaneously—while introverted types may opt for a more meticulous and reserved style.

  • Analyzing Emails: When physical meetings are not feasible, emails can be a window into understanding a person's behavior type. Key aspects to observe include the level of detail, the presence of a personal touch, conciseness, and spontaneity.

Examples of Different Written Communication Styles:

  1. Direct and Concise (Red):

    • Email Example: Brief and to-the-point, emphasizes punctuality, uses capital letters for emphasis which may come off as abrupt or commanding.
    • Recommended Response: Quick and concise acknowledgment such as "Okay."

  2. Personal and Spontaneous (Yellow):

    • Email Example: Contains personal anecdotes, social references, and a casual tone, highlighting a friendly and extroverted nature.
    • Recommended Response: Respond in a friendly manner appreciating the humor or personal content, without urgency but ensuring a response is sent to maintain security.

  3. Considerate and Soft-Toned (Green):

    • Email Example: Combines reminders with personal elements like offering cinnamon buns, aiming for a warm and non-offensive reminder.
    • Recommended Response: Reply warmly, perhaps commenting on the personal touch, and express gratitude.

  4. Factual and Informative (Blue):

    • Email Example: Provides detailed information, attachments for preparation, and maintains a professional tone without personal remarks.
    • Recommended Response: Acknowledge receipt of the information and assure the sender of thorough preparation; ask questions if necessary after reviewing the documents.

Each example illustrates how people from different behavioral profiles handle written communication and how one can respond effectively, considering these profiles to foster better understanding and cooperation.